Always available
Nights, weekends and every customer time zone.
CUSTOM AI SYSTEMS · DESIGNED IN BALI
Never miss a customer.
Your AI receptionist is always on.
A custom-built AI agent that answers questions, qualifies leads and books customers — 24/7, in their language.
- Custom-built for you
- Replies in any language
- Human control anytime
Sama Wellnessonline · replies instantly•••
Hi! We’re two people. Any Balinese massage after 6 tonight?18:02
Yes 👋 Two therapists are available at 6:30 PM. A 60-min massage is IDR 320K per person. Shall I reserve it?18:02 ✓✓
Perfect — book it!18:03
Booking confirmed2 × Balinese Massage
Today · 6:30 PM
Today · 6:30 PM
Message
Replies in seconds
Booking added
Example conversation
THE GAP BETWEEN A CHAT AND A CUSTOMER
Your business is open. Your team cannot always be online.
Customers ask questions after hours, leads wait for a reply, and valuable context gets lost between WhatsApp, spreadsheets and staff.
“Are these dates available?”21:48 · waiting
“Can you prepare a quotation?”22:16 · waiting
“Which option is right for us?”23:04 · waiting
Three high-intent conversations. Still waiting.
COUNT IT ON YOUR OWN NUMBERS
How much is an unanswered message worth?
Move the sliders to your own figures. Everything below is arithmetic on the numbers you enter — not a promise about what we can recover.
60 enquiries a month get no timely answer
Roughly this much walks away every month
Rp 22.500.000About Rp 270 juta a year
Send these numbers to WhatsAppThis is your own arithmetic: enquiries × share left unanswered × your close rate × your average order value. Whether an agent recovers part of it depends on your business — that is exactly what the free demo is for.
LESS ADMIN. MORE REVENUE.
One agent works every shift — without adding another shift.
Handle routine conversations instantly, reduce repetitive admin and keep converting customers after your team goes home.
Instant first response
Customers get help before they ask a competitor.
Many conversations
Serve simultaneous enquiries without expanding the front desk.
09:00–17:00YOUR TEAMonline
17:00–09:00AI AGENTstill online
No gap between shifts.
BUILT FOR SERVICE BUSINESSES
Your industry has its own questions. Your agent should know them.
PERSONALIZED FOR
Villas & hotels
Availability, facilities, check-in and guest requests.
TRY IT LIVE
Villas & hotelsAI assistant · online
LIVEIs the pool private and can we check in after 10 PM?21:47
Yes — the pool is fully private. Late check-in is available; I can send the instructions and confirm your dates now.21:47 ✓✓
This is a live AI agent. Ask it like a real customer would — it will qualify you and offer a booking.
Get a free demoNOT ANOTHER CHATBOT SUBSCRIPTION
A digital team member, designed around your operation.
This is not a generic bot you configure yourself. We study how your business works, build the right agent, connect it to your tools and support it as your workflows evolve.
Knowledge
Your services, prices, documents, policies and approved answers.
Voice
Your brand personality, communication style and customer language.
Rules
Availability, qualification, discounts, escalation and approval logic.
Actions
Bookings, quotations, CRM updates, reminders and team notifications.
Permissions
Exactly what AI can do alone — and when a person must take over.
Your rules decide what happens next.
The agent handles it aloneNobody needs to be online.
AI- Standard requestAgent answers or confirms automatically
- No availabilityAgent offers the closest alternative
A person steps inYour team receives the full context.
HUMAN- Special requestAgent asks your team for approval
- High-value leadOwner gets notified immediately
ONE SYSTEM. MANY USEFUL ROLES.
Start with the workflow that matters most.
Customer service
Answer repetitive questions instantly using approved business information.
Lead intake
Understand the request, collect structured details and identify high-value leads.
Appointments
Check availability, offer alternatives, confirm and remind.
Sales support
Collect requirements, apply your pricing logic and prepare a quotation request.
Retention
Continue unfinished conversations, request reviews and encourage repeat business.
Internal workflows
Update CRM, prepare reports and move information between the tools your team uses.
CUSTOM IMPLEMENTATION
Designed first. Automated second.
We begin with your real customer journey, not a blank chatbot dashboard.
- 01
Workflow discovery
We review conversations, team responsibilities, tools and bottlenecks.
- 02
Agent design
We define knowledge, rules, actions, integrations and safety boundaries.
- 03
Personalized prototype
You test a working demo built with your own business information.
- 04
Integration & launch
We connect approved channels and tools, test edge cases and train your team.
- 05
Ongoing improvement
We review real conversations and refine the system as your business changes.
THE DIFFERENCE
A system built for your business — not a template with your logo.
Typical chatbot
- SetupYou configure it yourself
- CapabilityAnswers questions
- Complex requestsConversation gets stuck
- SupportHelp centre
Your custom AI agent
- SetupWe study your workflow and build the agent
- CapabilityAnswers, decides and takes approved actions
- Complex requestsA person receives context and takes over
- SupportLocal implementation and ongoing improvement
WHO IS BEHIND THIS
I moved to Bali in 2021 and started a company here.
What struck me was how many good businesses on this island still run on WhatsApp threads, notebooks and memory. They lose customers not because the service is weak — the service here is often excellent — but because nobody was awake at 11 PM when someone asked about availability.
So I registered a company here for exactly that — locally and properly. Not to resell another template chatbot, but to bring the kind of automation large companies take for granted to villas, spas, rentals and studios in Bali.
My role as director is to scope the work with you and to answer for the result. The technical implementation is carried out by the company, one real workflow at a time, and support continues after launch.
Vladislav ShcheglovFounder & Director, PT AVA MAY AVE
- Since 2021Based in Bali
- PT PMARegistered legal entity
- KBLI 62015Licensed for AI development
START WITH ONE REAL WORKFLOW
Get a free demo
Show us how customers contact you today. We will build a focused demonstration using your services, rules and customer journey.
We are looking for our first 3 pilot businesses.
You are dealing with a registered local company
- Based in BaliWorkflow discovery online or in person.
- PT PMAA registered company, not a private freelancer.
- Built, not resoldEach agent is designed around one specific operation.
FREE DEMO
CUSTOM TO YOUR BUSINESS
Get a free demo
- Your business information and tone
- One working customer workflow
- Clear human handoff rules
- Implementation and support proposal
Prefer not to use WhatsApp?
Leave your details and we will come back to you with the first questions.
COMMON QUESTIONS
Before we design your agent.
Not a one-size-fits-all subscription. There is an initial custom implementation, followed by an ongoing support plan for hosting, monitoring and improvement. Third-party WhatsApp and AI usage costs are explained separately.
Yes. The agent can understand and respond in the customer’s language, while following the approved facts, rules and tone of your business.
Yes. Human handoff is a core part of every implementation. Your rules determine when the agent acts alone and when the team is notified.
Often yes. We review your WhatsApp setup, calendar, CRM, forms, spreadsheets and booking tools before confirming the integration scope.
No. Booking is one use case. Agents can also qualify leads, collect documents, prepare quotation requests, follow up customers and support internal operations.
A focused first workflow can be prototyped within days. Production timing depends on integrations, provider approvals and the complexity of your business rules.
YOUR NEXT CUSTOMER IS ALREADY TYPING…
Let’s design the AI agent your business actually needs.
Tell us where work gets stuck. We’ll show you the smallest useful system to fix it.
Get a free demo