Privacy Policy
Last updated: 28 July 2026
This notice explains what personal data we collect when you contact us through this website or WhatsApp, why we collect it, and what rights you have. It is written for Law No. 27 of 2022 on Personal Data Protection (UU PDP).
Who is responsible for your data
- Legal entity
- PT AVA MAY AVE (PMA)
- Business registration (NIB)
- 0604220048802
- Registered address
- Jl. Wayan Gebyag No. 68, Br. Tegal Jaya, Kel. Dalung, Kec. Kuta Utara, Kab. Badung, Bali 80361, Indonesia
- Business activity (KBLI)
- 62014, 62015
- Contact
What we collect
We only collect what you choose to send us:
- Request form: your name, your email address or WhatsApp number, your type of business, and the description you write.
- WhatsApp: the messages you send us and the profile name and number WhatsApp shows to us.
- Server logs: standard technical records such as IP address, browser type and time of request, kept by our hosting provider for security and reliability.
Why we use it
We use your data to reply to you, to understand your workflow, to prepare and present a demonstration, and to send you a proposal. We do not sell your data and we do not use it for advertising.
- Legal basis: your consent when you submit the form or write to us, and the steps necessary to enter into a contract at your request.
- If you send us business documents or example conversations for a demo, we use them only to build that demo.
Who else can see it
We keep the number of parties involved to a minimum. Depending on how you contact us, your data may be processed by:
- our website hosting provider, which stores the request and its server logs;
- Meta Platforms, if you choose to contact us through WhatsApp, under their own terms;
- an AI model provider, if we use your example material to build your demonstration — in that case we remove details that are not needed for the demo.
How long we keep it
We keep enquiry data for as long as we are in contact with you and for up to 24 months after our last exchange, so that we can pick up the conversation if you come back. If you become a client, contracts and invoices are kept for the period required by Indonesian tax and company law. You can ask us to delete your data earlier.
Cookies and analytics
This website does not set cookies, does not use analytics or tracking tools, and does not embed third-party scripts. If we add analytics later, we will update this notice and ask for your consent where it is required.
Your rights
Under UU PDP you may:
- ask what data we hold about you and receive a copy;
- have inaccurate data corrected;
- ask us to delete your data or stop processing it;
- withdraw your consent at any time;
- object to processing and lodge a complaint with the supervisory authority.
To exercise any of these rights, write to e-mail. We will respond within the period required by law.
Security
Data is transmitted over an encrypted connection and access is limited to the people who need it to answer you. No system is perfectly secure, but we keep the amount of data we hold deliberately small.
Children
This site and our services are intended for businesses. We do not knowingly collect data from children.
Changes
If this notice changes, we will update the date at the top of this page.